BMW Customer Case

envivo within the Automotive Industry

Buying a car is very personal experience varied requirements, wishes, and customized configuration options.

Thanks to envivo, individual quotes with different configuration options can be generated by a dealer in a few minutes, with the right branding, look and feel.​

Dashboard views help to track KPI’s and see the impact and make quick adjustments to sales promotions. With envivo the dealers know which customer looked at a quote and when, so they can strategically follow-up at just the right time with just the right message.​

The Digital Contract Closing​

Financing options and additional details can be shared with envivo and discussed via chat or videocall. From first contact to contact signing, envivo enables the digital sales process.​

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Facts

Who: BMW Schweiz AG

Industry: Automotive

Results:

Reduced administration 52%
Processing time 57%
Higher satisfaction 73%